Terms of Service

01Our services

We are a service company. We design, install, maintain, remove, and store holiday and event lighting displays for residential, HOA, and commercial customers in the greater Dallas–Fort Worth area. We do not sell products through the Site. Any images, catalogs, or galleries on the Site are shown to illustrate design options available as part of our installation services.

Service availability depends on location, season, crew capacity, and property suitability. We may decline or discontinue service to any property at our discretion.

02Estimates and proposals

• Estimates are free and are not binding on either party until you accept a written proposal and we confirm a place on the installation schedule.
• Estimates are based on the property information available at the time, including photos, measurements, and roofline observations. If actual conditions differ materially — unexpected height, roof pitch, access limitations, additional footage, or added scope — we will notify you and provide a revised price before performing the additional work.
• Mock-up images are illustrations, not exact reproductions. Final appearance varies with roofline, product availability, weather, and daylight conditions.
• Estimates expire 3 days after they are sent unless we state otherwise. Seasonal pricing and schedule availability change quickly during peak months.

03Scheduling, weather, and delays

Installation and removal dates are estimates, not guarantees. We schedule crews across a wide service area during a short season, and conditions change.

• We will not send crews onto roofs during rain, ice, snow, high wind, lightning, or other unsafe conditions. Crew safety is not negotiable and is not grounds for a discount or refund.
• Weather delays, supply issues, and prior jobs running long may shift your date. We will keep you informed and reschedule as promptly as conditions allow.
• If a scheduled crew arrives and cannot perform the work because the property is inaccessible, gates are locked, pets are loose, vehicles block access, or power is unavailable, a return-trip fee of $100 applies. This covers crew time, fuel, and vehicle expense for the trip.
• Requests to reschedule must be made at least 48 hours before your appointment window.

04Your property, access, and responsibilities

By accepting service, you confirm that you own the property or have authority from the owner to authorize the work described.

You agree to:

• Provide safe access to the property, roof, attachment points, and outdoor outlets on scheduled dates
• Secure pets and keep children clear of work areas while crews are present
• Move vehicles, patio furniture, or other obstructions from work areas
• Disclose known hazards in advance, including damaged or brittle roofing, weak or detached gutters, rotted fascia, unstable trees, septic fields, sprinkler lines, invisible fencing, and known electrical faults
• Obtain any HOA, landlord, or municipal approval required for your display

You remain responsible for the display once installed, including keeping walkways clear and reporting problems promptly.

05Electrical requirements

• You are responsible for supplying working, appropriately rated exterior electrical outlets and for the cost of electricity used by the display.
• We evaluate load as part of our design, but we are not electricians and do not perform electrical repairs, panel work, or new circuit installation. If your property lacks adequate capacity or working outlets, you will need a licensed electrician before we can energize the display.
• We are not responsible for tripped breakers, GFCI faults, brownouts, power outages, or damage arising from pre-existing wiring conditions.
• Timers, controllers, and photocells are set at installation. Changes made afterward by you or a third party are not covered by our service commitment.

06Materials: buy or lease

During the quoting process you choose whether to purchase your lights and decor outright or lease them for the season. Your written proposal states which option applies, and the terms below follow from that choice. Both options include the same design, installation, in-season maintenance, and removal.

If you lease

• All lights, greenery, clips, cords, timers, and decor remain the property of A&M Christmas Lights at all times.
• You may not sell, lend, alter, or permanently attach leased materials, and you may not permit another contractor to service or remove them.
• You agree to provide access so we can retrieve them at the end of the season. Leased materials return to us at removal and are not stored on your behalf.
• You are responsible for the replacement cost of leased materials that are lost, stolen, or damaged while at your property by causes other than normal use, our workmanship, or ordinary weather. Normal bulb failure and seasonal wear are ours to absorb.
• Leasing does not build toward ownership. Materials do not transfer to you at the end of any term unless we agree in writing.

If you purchase

• Ownership of the materials transfers to you once your invoice is paid in full. Until then, title stays with us.
• Three-year seasonal warranty. Materials you purchase from us are warranted against failure under normal seasonal use for three years from the date of purchase. During that period we repair or replace failed materials at no charge as part of your service.
• Product life depends heavily on how lights are installed, energized, timed, handled, removed, and stored between seasons. The warranty therefore covers materials that we install, maintain, remove, and store. Failure or damage resulting from installation, service, removal, handling, or storage performed by you or by anyone else is not covered, because we cannot verify the conditions the materials were kept in.
• The warranty also does not cover vandalism, theft, animals, vehicle impact, severe weather beyond ordinary seasonal conditions, modification of the display, or faults originating in the property’s electrical system.
• After the three-year period, or where the warranty does not apply, repairs and replacements are billed at cost plus labor, quoted before we proceed.
• You may have us store your materials off-season where storage is included in your service — see Section 11 — or keep them yourself. Materials stored outside our care fall outside the warranty.
• If you later engage another company or handle the display yourself, the materials are yours to take with you. The warranty ends at that point.

Under either option we use commercial-grade materials and attachment methods designed to protect your property. We use clips rather than staples or nails on shingles and gutters wherever the surface allows.

07Pricing, deposits, and payment

• A deposit of 50% of the quoted price is due to reserve your installation date. The remaining balance is due ON COMPLETION OF INSTALLATION.
• Prices quoted do not include applicable Texas sales tax where it applies.
• Invoices not paid when due incur a flat late fee of $100 per month that the balance remains outstanding, capped at $500 in total. This fee represents a reasonable estimate of our administrative and collection costs, not interest on the balance, and in no event will it exceed the maximum permitted by Texas law.
• If an account remains unpaid, we may suspend service, decline to energize or maintain the display, and — where materials remain our property — remove them. You are responsible for reasonable collection costs and attorney’s fees permitted by law.
• Returned payments may incur a fee of $50.

08Cancellation and refunds

• Before installation. Cancel at least 72 hours before your scheduled installation for a full refund of your deposit. Later cancellations forfeit the deposit, which covers materials already assigned, custom cuts, and the schedule slot held for you.
• After installation. Because the season is short and the work is performed, installed displays are not refundable. If we made an error, tell us and we will correct it — see Section 10.
• By us. We may cancel if the property proves unsafe or unsuitable, if access is not provided, or if required approvals are missing. In that case we refund amounts paid for work not performed.

If you are a residential customer and you signed an agreement at your home rather than at our place of business, you may have a three-day right to cancel under Texas law. Where that right applies, it is stated in your written agreement and nothing in these Terms limits it.

09Multi-year agreements

We offer multi-year lighting agreements at a reduced seasonal rate. Where you have entered one:

• The agreed rate applies for the stated number of seasons, subject to any scope changes you request.
• We will contact you before each season to confirm dates and any design changes.
• Early termination may require payment of the remaining discounted balance or the difference between the multi-year rate and our standard single-season rate for seasons already performed, as stated in your agreement.
• A move to a new property does not automatically transfer the agreement. Contact us and we will try to accommodate it if the new property is within our service area.

10In-season maintenance

We monitor and maintain the displays we install through the holiday season. If a section goes dark, a strand sags, or a timer misbehaves, contact us and we will schedule a service visit, weather and safety permitting.

Leased displays. Repairs and replacements are always free. We own the materials, so their condition is our responsibility.

Purchased displays. Repairs and replacements are free while your three-year warranty is in effect, as described in Section 6. Outside that period, or where the warranty does not apply, materials are billed at cost plus labor and quoted before we proceed.

Under either option, service visits are billable when the issue results from:

• Customer or third-party modification of the display
• Vandalism, theft, animals, or vehicle impact
• Electrical problems originating in the property’s wiring
• Severe weather beyond ordinary seasonal conditions

Correcting our own workmanship is always free, in every case.

Please do not attempt roof repairs to the display yourself. Call or text us at (817) 715-2816.

11Removal and storage

• Removal typically occurs from late December through January 31, scheduled by route and weather. We cannot guarantee a specific removal date.
• Access must be available for removal on the same terms as installation.
• Storage applies only to materials you purchased. Leased materials return to us at removal and are not stored on your behalf.
• Where your service includes storage, we store your purchased materials off-season at our facility from removal until your next installation, which typically begins in October. We store them in a manner we judge reasonable. We are not a bailee for hire and are not liable for ordinary wear, bulb failure, fading, or loss not caused by our negligence.
• If you do not renew service, you must arrange to retrieve your purchased materials by January 31 following removal. After that date we may dispose of them and you release any claim to them.

12Property condition, damage, and insurance

We are fully insured and we work carefully on every property. We also work on roofs, gutters, and trees, which carry inherent risk.

• We document property conditions before work begins where practical. We are not responsible for pre-existing damage, or for damage to roofing, gutters, fascia, or trees that were already deteriorated, brittle, improperly installed, or undisclosed.
• Report any damage you believe we caused within 5 Days days of the visit, in writing, so we can inspect it while the cause can still be determined. We will repair or arrange repair of damage caused by our work.
• We will not install on surfaces we judge unsafe, including tile, slate, metal, and steeply pitched or damaged roofs. Declining is a safety decision, not a breach.
• Certificates of insurance are available on request for HOA and commercial clients.

Before you pursue any claim for defective work, you agree to give us written notice describing the problem and a reasonable opportunity to inspect and repair it. Many disputes end here, and Texas law favors it.

13HOA and commercial clients

• The person authorizing work on behalf of an HOA, board, management company, or business represents that they have authority to bind that entity to these Terms and to the proposal.
• For common-area and neighborhood work, the contracting entity is responsible for notifying residents, obtaining any needed permissions, and providing access to gates, timers, and power sources.
• Commercial work performed outside normal hours, or requiring lifts, permits, traffic control, or after-hours building access, is priced separately.

14Photography and marketing

We photograph our work before, during, and after installation. Completed displays may appear in our gallery, social media, and advertising. We do not publish street addresses, house numbers, or customer names alongside marketing photos unless you approve it.

To opt out, email hardwork@amchristmaslights.com and we will honor it going forward and remove existing images from channels we control. See our Privacy Policy for how we handle photos and other personal data.

15Communications

By providing your phone number, you agree that we may call and text you about estimates, scheduling, crew arrival, service issues, and billing. Message and data rates may apply. Reply STOP to opt out of marketing texts; transactional messages about scheduled work will continue. Consent to marketing messages is not a condition of service.

16Use of the Site

The Site, including its text, photographs, designs, and logo, is our property or used with permission, and is protected by copyright and trademark law. You may not copy, republish, or use our photographs or content for commercial purposes without written permission.

You agree not to misuse the Site, including by submitting false information, attempting to gain unauthorized access, scraping content, or interfering with its operation. Site content is provided for general information and may contain errors or become outdated.

17Warranty and disclaimers

We warrant that our services will be performed in a workmanlike manner consistent with the standards of the holiday lighting trade in Texas. If our workmanship falls short, tell us and we will correct it.

EXCEPT AS EXPRESSLY STATED IN THESE TERMS OR YOUR WRITTEN AGREEMENT, OUR SERVICES ARE PROVIDED WITHOUT OTHER WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TO THE EXTENT THOSE MAY LAWFULLY BE DISCLAIMED.

We do not warrant that every bulb will remain lit for an entire season, that displays will be unaffected by weather or wildlife, or that mock-ups will match final appearance exactly.

18Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY TEXAS LAW, A&M CHRISTMAS LIGHTS IS NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST BUSINESS, OR LOSS OF ENJOYMENT OF A HOLIDAY EVENT. OUR TOTAL LIABILITY ARISING FROM OUR SERVICES IS LIMITED TO THE AMOUNT YOU PAID US FOR THE SERVICES GIVING RISE TO THE CLAIM.

This limit does not apply to property damage caused by our negligence, to bodily injury, or to any liability that cannot be limited under Texas law. Nothing in these Terms waives or limits any right you have under the Texas Deceptive Trade Practices–Consumer Protection Act that cannot lawfully be waived.

19Events beyond our control

We are not liable for delay or failure to perform caused by circumstances beyond our reasonable control, including severe weather, ice storms, freezes, fire, flood, power grid failure, supply shortages, labor disruption, illness affecting our crews, government action, or acts of third parties. We will reschedule affected work as promptly as conditions permit.

20Governing law and disputes

These Terms are governed by the laws of the State of Texas, without regard to conflict of laws principles.

If a dispute arises, contact us first at hardwork@amchristmaslights.com. We will make a good-faith effort to resolve it directly, and most issues end there. If we cannot, the exclusive venue for any action is the state courts located in Hood County, Texas, and both parties consent to jurisdiction there.

21General

• Entire agreement. These Terms, together with any signed proposal or service agreement, are the complete agreement between us and replace prior discussions.
• Severability. If any provision is found unenforceable, the rest remains in effect.
• No waiver. If we do not enforce a provision, we have not waived it.
• Assignment. You may not assign your agreement without our written consent. We may assign ours to a successor entity.
• Changes. We may update these Terms and will revise the “last updated” date. Changes apply to services booked after the update; work already scheduled is governed by the Terms in effect when you accepted your proposal.

22Contact

A&M Christmas Lights LLC
8308 Ravenswood Rd, Granbury, TX 76049
hardwork@amchristmaslights.com
(817) 715-2816
Monday–Sunday, 6:00 a.m. – 9:00 p.m. Central